Why don't I see any availability on your online schedule?

 

A: My booking software, Vagaro, shows availability 4 weeks/ 30 days into the future. It is set to automatically and continually add a new date every day. Unfortunately, if you don't see availability, I am mostly likely booked out for those 4 weeks. Please continue to check back over the next few days as more dates and appointments open.

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After a service, you have the option to pre-book your next appointment before leaving my studio. Some days that are notoriously pre-booked (ie Fridays), your flexibility and patience are always appreciated.

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When will you accept New Clients?

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A: I am currently open to new client requests! Please look through my New Client services to see what works for you.

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Why doesn’t your New Client page have the service I am looking for?

 

A: I am a dimensional ‘lived-in’ color and cutting specialist. Currently I am not taking any appointments for services such as on-scalp high-lift blonding or on-scalp bleaching. I also do not accept any pop color applications such as green, purple and 'mermaid hair' trends. I am always happy to recommend a stylist who will be better suited to your desired look.

 

How do I use the waitlist feature on Vagaro?

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A: My schedule often shows limited-to-no availability. Because of this, I use the waitlist option, featured on my Vagaro scheduling app, as a cancellation list. Upon a cancellation, I will reach out to clients on the waitlist based on their availability. Please sign yourself up on the waitlist for all dates and times that work best for you. 

 

Cancellation Policy. 

In the event that you need to cancel or reschedule your appointment, Julie requires 48 hours notice prior to the scheduled start time.  If 48 hours notice is not given, the credit card on file may be charged 50% of the scheduled service fee.

No-shows will not be tolerated and will be charged 100% of the scheduled service.

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Late Arrival Policy.

Every minute of my service is accounted for and late arrivals have a domino effect on my entire day. If you are running late, please keep open communication with me. If you are more than 10 minutes late, we may need to reschedule your appointment for another day. If you are repeatedly late, we may not be able to continue working together.

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Tipping Policy.

My pricing structure is gratuity-inclusive! There’s no confusion about what the final cost will be and no need to stress about percentages. Put your calculator down—I got you!

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No guests or children are permitted when visiting my small studio.